Frequently Asked Questions
Everything you need to know about our pet-inspired apparel and accessories.
How do I determine the right size for my pet?
We provide a detailed sizing chart on every product page. Please measure your pet's chest girth and neck circumference, as weight alone can be misleading between different breeds.
What is your return policy for apparel?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. For hygiene reasons, please ensure the garment is free of pet hair upon return.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 10-15 business days.
Are your fabrics pet-safe and durable?
Absolutely. All our clothing is made from non-toxic, breathable fabrics like organic cotton and reinforced polyester to withstand play and frequent washing.
Can I track my order once it has shipped?
Yes, once your order is processed, you will receive an email notification with a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.